FAQ
Shipping
Prints are produced in-house and shipped from the studio. Prints ship via USPS within the United States. Tracking is provided by email once the order leaves the studio. At this time prints ship within the U.S. only, and commissions can ship internationally by quote.
Processing Times
Each print is produced in-house on demand. Processing time is 1–2 weeks before shipping. During launches or after long studio breaks, processing may take a little longer — you'll be told upfront if there is a delay.
Returns
If a print arrives damaged in transit, contact the studio within 7 days of delivery with a photo of the package and the print. A replacement will be sent at no cost. Because each print is produced to order, returns for change-of-mind are not accepted.
Original Artwork vs. Prints
Available original paintings and drawings are in the Originals section of the shop. Shipping for originals is calculated at checkout; for large pieces, the final crated, insured shipping quote is confirmed with you before the painting ships. Local pickup or free delivery within 25 miles of Stockton, for your whole order, originals and prints: use code PICKUP at checkout. The shop offers open-edition 5×5 and 5×7 mini prints of original oil paintings. When an original sells, listings of prints for that painting remain open — the prints are not discontinued. Inquiry about commissioning or buying an original can be sent by email.
Print Sizes
Mini prints are 5×5 or 5×7 inches (the size is shown on each listing), printed as inkjet on Finestra Arctic Matte paper. Future sizes may be added later — announcements will go through the studio's email and the store.
Limited Editions
The studio does not run limited editions. Every print is open edition. There are no signatures, no edition numbers, and no certificates of authenticity. The paper is the receipt. Each print run stays open.
Studio Supplies
Paintings are made with Gamblin 1980 Oil Colors and some Gamblin Artist's Oil Colors, with Gamsol Odorless Mineral Spirits and Gamvar varnish in the studio. #Ad: the studio earns a small commission on purchases through these Blick links, at no extra cost to you: Gamblin 1980 Oil Colors · Gamblin Artist's Oil Colors · Gamsol · Gamvar
Contact Information
For commissions, print questions, returns, or anything else — email:
[email protected]
Email is the fastest way to reach the studio. Replies usually come within a few days.